Ask Glovo

Our vision is to give everyone easy access to anything in their city.
We also want to give you all the answers about Glovo.


We are currently reviewing and answering the questions that have been submitted until now and we are not receiving new ones for the moment. Come back to this page to read new answers and stay tuned to share your questions!

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In order to set up a targeted in-app advertisement, just contact your account manager or support agent in our App. You will need to set a budget and campaign period so that we can suggest the optimal placement on the app for your add in order to maximise the impact of your spend. You can find more information here.

We recommend you to reach out to our Customer Sevice by going to your profile on the App and clicking “Help”. You will receive instructions on what to do next in this situation!

Our couriers can transport any type of product as long as it weights less than 9 kg (3-4 shopping bags in volume) and fits in a our bagpack (measures: 40x40x30cm).

We invite you to visit Couriers’ website in Georgia to ensure you have filed all the required documents to be able to register as a courier.

This is not up to Glovo! Partners are the ones that decide what are their working hours in the App and enable the pickup option.

Yes, it’s absolutely possible! All you need is to place an order and use the boyfriend’s address.

Glovo has 3800+ employees globally. We invite you to visit our Careers website  to explore career opportunities and learn more about our non-vanilla culture!

If you move to another country and want to continue riding with us, you need to complete a new registration on the local couriers webpage. In your case, you should visit Glovo Poland website