Couriers

Fair Earnings

We guarantee fair and transparent earnings per hour and award regular collaboration.

360º Safety

Improving road conditions and delivery safety are our top priority. We implement additional insurance protection.

Equality

We listen to and act upon couriers' needs and issues. Glovo fosters open dialogue and transparent communication.

Community

We empower couriers to develop their professional skills while ensuring women and minorities are heard.

Fair Earnings

We guarantee fair and transparent earnings per hour and award regular collaboration.
360º Safety

Improving road conditions and delivery safety are our top priority. We implement additional insurance protection.
Equality

We listen to and act upon couriers' needs and issues. Glovo fosters open dialogue and transparent communication.
Community

We empower couriers to develop their professional skills while ensuring women and minorities are heard.

The Pledge Status

85%

Completion Roll-out

Glovo Countries with Pledge

40%

of Courier Fleet Impacted by Pledge

+5k

Couriers benefited by Delivery Guru

85%

Completion Roll-out
15

Glovo Countries with Pledge
40%

of Courier Fleet Impacted by Pledge
+5k

Couriers benefited by Delivery Guru

Fair Earnings

11%

Increase in Earnings per Hour

360º Safety

24%

of couriers has access to extra benefits (Parental & Sickness bonus)

Equality

+21k

Couriers eligible for Pledge benefits

Community

15%

of couriers registered to G-learning platform

Fair Earnings

11%

Increase in Earnings per Hour
360º Safety

24%

of couriers has access to extra benefits (Parental & Sickness bonus)
Equality

+21k

Couriers eligible for Pledge benefits
Community

15%

of couriers registered to G-learning platform

Auditing Partners

Fairwork Foundation

FairWork Foundation is based at the Oxford Internet Institute and the WZB Berlin Social Science Centre. Through their global network of researchers, they evaluate and rank the working conditions of digital platforms.

Bureau Veritas

Bureau Veritas is a world leader in laboratory testing, inspection and certification services. It will audit the compliance of Glovo with the Pledge’s implementation commitment, while helping us to understand the impact on couriers and their satisfaction with the pledge.

Fairwork Foundation

FairWork Foundation is based at the Oxford Internet Institute and the WZB Berlin Social Science Centre. Through their global network of researchers, they evaluate and rank the working conditions of digital platforms.
Bureau Veritas

Bureau Veritas is a world leader in laboratory testing, inspection and certification services. It will audit the compliance of Glovo with the Pledge’s implementation commitment, while helping us to understand the impact on couriers and their satisfaction with the pledge.