Connie Kwok joins Glovo as VP of Quick Commerce

March 20, 2025
  • Glovo to further expand the Q-Commerce vertical after last year's GMV strong growth of more than 48% in groceries and retail categories

Connie Kwok, new VP of Q-Commerce of Glovo

Connie Kwok, new VP of Q-Commerce of Glovo

Barcelona, 20th March 2025 - Glovo, one of the leading technology platforms operating in Europe, Central Asia and Africa announces the appointment of Connie Kwok as Vice President of Quick Commerce (Q-Commerce). Kwok joins Glovo to drive the global growth of the vertical, one of the fastest-growing in all of Glovo (+48% GMV YoY) and already generates over €1 billion GMV yearly. She will focus on expanding non-food categories like groceries and retail and further optimising customer and partner experience. Kwok’s goal also includes continuing to drive the evolution of e-commerce into Q-Commerce to make Glovo’s vision a reality: to build the largest marketplace in every city to give users easy access to anything in minutes. 

With over 20 years of experience in retail, consultancy and startups, Kwok’s expertise covers e-commerce, digital innovation, product management, and automation. She has worked across multiple retail categories, from consumer electronics to FMCG and groceries. Before joining Glovo, Kwok was a Partner in the Retail practice at Bain & Company, leading APAC e-commerce acceleration in Southeast Asia. She also held leadership roles at Amazon, serving as General Manager and Technical Advisor in both Europe and Asia. Kwok holds a Master’s degree in Management from the London School of Economics and a Bachelor’s degree in Philosophy, Politics, and Economics from the University of Oxford.

Connie Kwok, VP of Q-Commerce at Glovo, said: “I am thrilled to join Glovo and become part of a company that is redefining the future of digital commerce. Q-Commerce is reshaping the way we shop and at Glovo we have the opportunity to lead this transformation. It’s a pivotal moment in the industry where e-commerce is now about immediacy. Consumers no longer want to wait days to receive their products, they expect fast and convenient access.”

Being multi-category since day one, Glovo has been a pioneer in developing the Q-Commerce sector and enabling consumers to access groceries and retail products in minutes. Last year alone, Glovo saw exponential GMV growth of 48% year over year in groceries and non-food retail verticals, with categories such as groceries (+47%), beauty and personal care (+58%), electronics (+59%) or pets (+146%) experiencing a strong surge in demand. 

Oscar Pierre, CEO of Glovo, adds: “We are excited to welcome Connie to Glovo as her expertise and proven leadership will be key in accelerating our Q-Commerce strategy, taking the vertical to the next level. Q-Commerce remains at the core of our vision to keep transforming how people shop and access anything in their cities. Our platform is already shaping the evolution of e-commerce, and by continuing to scale and expand our groceries and retail categories, we are building a seamless ecosystem that connects users, merchants, and couriers in minutes. Innovation, personalization, and speed will define the future of commerce, and we are committed to leading this shift.”

ENDS

About Glovo 

Glovo is a leading technological platform connecting users with businesses, and couriers, offering multicategory on-demand services from local restaurants, grocers and supermarkets, and high street retail stores. Glovo’s vision is to build the largest online marketplace to give everyone access to anything in their city within minutes. Founded in 2015 in Barcelona, it operates across 23 countries in Europe, Central Asia, and Africa.

For more information about Glovo, please visit: https://about.glovoapp.com/