The Couriers Pledge
The Courier’s Pledge is a commitment taken by Glovo to upgrade the benefits and delivery conditions for all couriers using our app, beyond their employment status.
The Pledge was drafted in collaboration with the Fairwork Foundation. In fact, Glovo’s commitments draw inspiration from the principles and rules established by Fairwork to achieve fairness and guarantee enhanced conditions for gig workers. Guided by WageIndicator’s data on fair earnings and living wages of the countries in which we operate and Qover and Chubb’s insurtech shield, we expect the Pledge to be fully implemented in all Glovo countries by the end of 2023.
The Pledge Status
FairWork Foundation is based at the Oxford Internet Institute and the WZB Berlin Social Science Centre. Through their global network of researchers, they evaluate and rank the working conditions of digital platforms.
Bureau Veritas is a world leader in laboratory testing, inspection and certification services. It will audit the compliance of Glovo with the Pledge’s implementation commitment, while helping us to understand the impact on couriers and their satisfaction with the pledge.