Upgrading conditions for couriers

At Glovo, we’re raising the bar on couriers’ social rights by ensuring fair conditions. We strongly believe that being a courier is an easy and accessible way to enter the job market; but it shouldn’t be forever.

That’s why we’ve committed to acting as a springboard by providing tools to develop their skills and achieve their aspirations.

The Couriers Pledge

A global commitment to implement fair standards for platform work
Fair earnings

Fair earnings per hour should be secured and regular collaboration has to be rewarded.

360º safety

All couriers must have full insurance covering any unforeseen situation. Safety on the road is a top priority.

Proactive management

We listen to and act upon couriers needs and issues in a transparent manner, following two-way communication.

Caring for couriers

Fostering learning opportunities and keeping an open dialogue is a key goal.

Programs for Couriers

Global and local projects
E-learning G-Learning is a digital platform where couriers can access online courses. From languages to business skills or road safety.
Language learning apps We offer couriers connecting to the platform a subscription to the language learning app Busuu.
Entrepreneurship programme Partnering with Impact Hub, we offer a training program to couriers willing to create their own business.
Glovo Pro Certificate We facilitate the portability of courier metrics through a certificate in the search for other professional opportunities.
Migracode We partnered with the NGO Migracode to finance coding courses for couriers coming from migrant communities.